As part of the development strategy of the business of CGI in Portugal we are currently recruiting Service Desk Agents to join our Service Desk team in Lisbon.
- Fluency in Finnish, Swedish; Dannish; Norwegian; Estonian;
- Fluency in additional language(s) (English);
- Experience in user support (helpdesk or call center);
- Knowledge of PC’s Operating System and standard software (Preferential);
- Knowledge of Hardware, Network Protocols, Microsoft Office, Anti-virus (Preferential);
- Knowledge of Troubleshooting problems in PC's, Printers, Windows OS, hardware, etc.
- Monthly Salary (14 months – gross salary);
- Meal Allowance (6,80€ per working day – net salary);
- Private health insurance;
- Additional Fee per Fluent Nordic Language;
- Monthly Performance Bonus;
- Initial Trip From Home Country to Portugal (When Applicable);
- One Trip Home per Year (Two Way).
- Accommodations for foreign workers (Option 1: shared apartment full equipped; includes water, electricity, gas Internet Access and house cleaning);
- Accommodations Allowance for foreign workers (Option 2).
- Integration in a young and dynamic team;
- Training and career progression;
- Workplace – Lisbon, Portugal.