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Blip

Delivery Manager

Location: Porto

Area: IT

Description:

ROLE PURPOSE 

Provides tactical and strategic leadership, oversight and direction to multidiscipline team members that span multiple concurrent projects. You should have a solid technical and managerial background, proven problem-solving skills, be a strong technical and organizational leader with positive results driven attitude, and be able to demonstrate your ability to work in a fast-paced environment. 


KEY RESPONSIBILITIES 

OWNERSHIP 
• Own products and/or components in terms of being fully accountable for the efficient, quality, and effective implementation of the relevant roadmap; 
• Work closely with the key business customers, stakeholders, external partners and all groups within the Technology 
• organisation to implement, evolve, support and own the software and system components to appropriate quality 
• standards, within Blip’s overall infrastructure; 
• Clearly communicate and promote strategies, roadmaps, dependencies and plans for products and/or components; 
• Own the product lifecycle and be responsible for managing all delivery risks; 
• Manage all technical resources and capacity plans within budget and project schedule. 

LEADERSHIP 
• Lead, inspire, motivate and line manage a multi-discipline software development team; 
• Coach, hold 1 to 1s, set and review objectives, appraise performance, and assist with career development, ensuring 
effective performance management; 
• Help build a ‘delivery with high quality’ culture that is accountability and results orientated; 
• Responsible for achieving and sustaining employee engagement; 
• Meet ambitious timelines while balancing business risks and trade-offs; 
• Drive the team to continuously improve processes; 
• Maximize employee retention through motivation and strong management; 
• Encourage a ‘right first time’ culture; 
• Adopts a coaching style of leadership. 

IMPLEMENTATION 
• Understand intimately the dependencies between components and how they combine to deliver service to the end 
• consumer and to the business; 
• Consistently apply significant knowledge of Agile/Lean within the team, namely Scrum methodology; 
• Serve as liaison between delivery team and key stakeholder(s); 
• Execute, plan and manage changes as appropriate to meet changing needs and requirements; 
• Manage the review of product requirements within the team and provide feedback to product owners and other 
• change originators; 
• Provide technical direction for design, development, testing and deployment from definition phase through planning, implementation and maintenance; 
• Understand and balance commercial needs against technical requirements and capabilities; 
• Easily recognize system deficiencies and implement effective solutions; 
• Continuous improvement of processes through automation of common procedures, and implementation of standards, processes and checklists; 
• Prioritize all tasks throughout all phases of the project lifecycle; 
• Foster an appropriate sense of urgency to deliver results at pace; 
• Manage the production of technical approach documentation and preparation of software development and QA estimates; 
• Actively measure and review the Productivity, Velocity, Quality and Duration of delivery, taking prompt corrective 
action where necessary. 

KEY EXPERIENCE & QUALIFICATIONS 
• Proven track record of leading and managing teams on complex software projects; 
• Using agile methods for software delivery; 
• Working with distributed, redundant and transactional systems and the testing of these; 
• Managing the development of a team by ensuring that project tasks are in line with each team member's career interests where possible; 
• Using defect tracking systems (Rally, JIRA). 

KEY SKILLS & ATTRIBUTES 
• Manage effectively a team consisting of multiple disciplines; 
• Strong analytical and diagnostic skills, particularly with regard to technical risks, issues and constraints; 
• Able to lead and motivate others; 
• Work well under time and environmental pressures; 
• Demonstrate senior principles, leading by example in terms of work ethic and professional attitude; 
• Able to project manage work and prioritise effectively; 
• Excellent written and verbal communication skills (English and Portuguese); 
• Team player, who strives to maximise team and departmental performance. 

WHAT YOU CAN EXPECT
• We believe we’re at our best when you’re at yours, that´s why we consider Blip as a Second Home! 
• We are committed to your development so we enjoy sharing and learning. 
• We deal with stress having fun while we work! 
• Here success is contagious and we celebrate it! 
• In the Porto city heart we value relationships and friendship, that´s why we have breakfast together! 
• You will live and share our values: Collaboration, Relentless Will to Win, Agility, Integrity and Low Ego.